If your business requires a Dedicated Technical Support person to oversee your systems-related operations but your overheads do not allow it, relax. Now you no longer have to worry about that. With TroubleLine's Dedicated Support Plans, you will get to benefit from the undivided attention of a technical expert, at a very nominal cost. A tech with the requisite expertise will be deputed to handle your systems' activities on an exclusive basis and yes, round the clock too!
Plan Features
Level 3
Level 2
Level 1
Tech Level
Number of Tickets
Unlimited
Unlimited
Unlimited
Control Panel admin
Number of Domains Per Server
Unlimited
Unlimited
Unlimited
Average Response Time
30 mins
30 mins
30 mins
Average Resolution Time
4 hours
4 hours
4 hours
Dedicated Tech?
Server Monitoring Type
Proactive
Reactive
Reactive
Support Through Helpdesk/Email
only Technical
only Technical
only Technical
