Tech Hiring/Back Office Staff
Hiring the right technical help may prove to be a costly proposition for your business. Not just recruitment, but the subsequent training and development will take a considerable amount of time, effort and money. As your Outsourcing Partner, we offer various options for you to choose the kind of tech help that your business demands.
Dedicated Techs
Dedicated techs are devoted techs of your business. Sometimes, your business needs the undivided attention of techs who are completely focussed on giving you the required solutions. Most often, you might have faced difficulties in sourcing such specialised services. Not any more. With TroubleLine and our team of dedicated techs, you can be sure of ensuring that your business gets what it deserves – comprehensive concentration and customisation by devoted techs.
Semi-Dedicated Techs
Semi-dedicated techs are crew of multi-tasking specialists make sure that several jobs that demand our attention are handled with ease by them. Their ability to deal with multiple tasks at once enables us to not only resolve greater number of client issues but also improves our turnaround time and gives us the competitive edge. It also helps them to work faster, better and improve their resolution skills.
Ticket Techs
For our ticketing services, you need to first sign up and choose one of our plans. On doing so, we will get details regarding your server, control panel, mail account and the ticket system URL. To enable you to oversee our actions on the ticket system, we also get a new login for us. After logging into your ticket system, we commence the resolution of your enquiries. For setting changes, we will fix the issue by logging into your server control panel.
Back Office Staff
At TroubleLine, we understand that for the front-end to function efficiently, it needs to be backed by a solid back office arm. Which is why, we have with us, a competent crew of back-end staff who extend the requisite support that enables our operations to be hassle-free. In the same manner, we recognise the importance of your back-office operations and have the resources to execute the same for your business as well
Web Designers / Programmers
(per project / hourly basis)
Besides extending the entire suite of web designing / programming services, we also undertake specific web-design / programming functions as per your discretion. These services will be charged on the basis of the project or on the number of hours used, as the case may be. Hence you have the option of choosing just the required services without the obligation of outsourcing the entire line of operations.
